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All Great Customer Service Cultures Share These 8 Elements. How Does Your Company Measure Up | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in June
Micah Solomon , CONTRIBUTOR

I define "customer service culture" as an atmosphere in which employees, management, and leadership serve their customers eagerly and effectively.

https://www.forbes.com/sites/micahsolomon/2017/06/05/all-great-customer-service-cultures-share-these-8-elements-how-does-your-company-measure-up/#3f8ff0fe49af
 

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